LaunchDarkly is the gold standard for enterprise feature flag management
Feature flag lifecycle, team enterprise management
Manage feature flags across multiple dev environments. Manage your team and all your web & mobile apps.
Feature flag enterprise custom roles
Granular custom permissions allow you to control each team member's access.
Feature flag enterprise audit log
A rich history of all changes in LaunchDarkly, the who, what, and when of all your feature flags.
Design a Custom Plan
Integrate, deploy, and support LaunchDarkly at your organization
1.  Choose a Deployment Option
Cloud Offering
Our SaaS model, hosted and managed by us
  • Integration and setup assistance
On-Premise Installation
Creates a private instance of LaunchDarkly in your own infrastructure or cloud, managed by you
  • Based on Docker (Swarm + Compose)
  • Can be deployed on any cloud or hosting provider
Managed Private Installation
Creates a private instance of LaunchDarkly, managed by LaunchDarkly's DevOps team
  • Product can be deployed behind a VPN, or made publicly available
  • Available for AWS customers only
2.  Select Support & Professional Services
Standard Support
Enterprise-level support to ensure your success (can be included in all enterprise plans).
  • Phone support: custom number to reach a LaunchDarkly support engineer during normal business hours (9 AM - 6 PM Pacific)
  • Guaranteed SLAs
  • Private Slack / HipChat support channel
Premium Support
Available as an add-on to standard support package.
  • Weekend coverage (9 AM - 6 PM Pacific)
  • Enhanced SLAs with two hour response times to critical tickets
Technical Account Management
Dedicated single point of contact for all support issues, escalation, and feature requests.
  • Hands-on guidance for deploying and adopting LaunchDarkly, based on deep knowledge of your account
  • Dedicated account management includes up to one business day of service from a LaunchDarkly TAM per week
Standard Support Premium Support Technical Account Management
Private Slack / HipChat
Phone Support
Guaranteed SLA
Enhanced SLA/Escalation Policy
Weekend Coverage
Dedicated Contact
Hands-On Adoption Guidance
* Please contact us at sales@launchdarkly.com for pricing and details.