We take privacy policies seriously and we value transparency.
This document is currently in draft and will not be effective until 31 March 2018 and when our application for self certification is accepted by the Federal Trade Commission.
For more information about Privacy Shield, see the US Department of Commerce's Privacy Shield website at https://www.privacyshield.gov . To view LaunchDarkly's certification, please visit https://www.privacyshield.gov/list.
If you are a subject whose data is stored by LaunchDarkly on behalf of one of our customers, you should contact that customer with your request. We will then assist that customer to fulfill your request in accordance with their instructions.
The data we collect depends on how our services are used. We receive some data directly, like when you visit one of our web properties, sign up for a trial, or send us email. Other times, we get data indirectly, like when we record that you visited one of our websites using technologies like cookies. We also get data from third parties, like from our members when they pass data to us to process.
The collection and use of data is essential to the value that we provide as a service, as well as improve on the services we provide. We aim to do our best to keep data safe and secure.
If you are a data subject and have any questions or concerns, please direct communications to firstname.lastname@example.org. Inquires from the Department of Commerce will have the same channel. Alternatively, written communications can be sent to:
405 14th Street
Oakland, CA 94612
Attention: LaunchDarkly Legal
In the event that your concern is not resolved, you may contact JAMS, a U.S. based independent third-party dispute resolution body that will assist you free of charge. A binding arbitration option may also be available to you in order to resolve complaints not resolved by other means. You can file a claim on their website. For those in the EU and Switzerland, you may invoke binding arbitration when other dispute resolution procedures have been exhausted as per Annex I of Privacy Shield. LaunchDarkly is subject to the investigatory and enforcement powers of the US Federal Trade Commission ("FTC").