Modernizing Business-Critical Systems Without Negatively Impacting Customers with Hawaiian Airlines

Trying to migrate and modernize business-critical systems that directly impact millions of airline customers can be scary - but it doesn’t have to be. In this session, Kiyoshi Kusachi, IT Senior Director, and Tracy Behler, Senior Director of Online Experience at Hawaiian Airlines, will walk through the technical and operational steps their team took to use feature flags to orchestrate a major migration project for their airline passenger service system, as well as how they’ve matured their release processes to better support their Agile software development processes.