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User
Targeting

Summit

Discover how leading technology companies create and serve superior experiences, test with specific user subsets, and adapt without increasing developer workloads

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user targeting summit ] = > user targeting summit ] = >

Unlock targeted experiences at scale.

Access the replay to learn how to deliver features and experiences to specific audiences, empower business teams to own customer satisfaction,
and test in production to drive faster time to value.

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Why attend

Insider best practices

Insider best practices

Get user targeting tips and strategies from engineering leaders have built segmentation programs from the
ground up.

Targeting at scale

Targeting at scale

Learn how feature management makes it possible to power specific targeting across the enterprise without overworking developer teams.

Feature management on the edge

Get the inside track on all of the product updates we have in store to help businesses like yours take user targeting and segmentation to the next level.

Lets talk deployment circle

Agenda

9:00 AM PT

Welcome

5 min+

Cody De Arkland

Director, Developer Relations, LaunchDarkly

9:05 AM PT

Cracking the Code: How IBM Transformed Release Processes to Delight Cloud Users

42 min+

Streamlining software release processes and team efficiencies remains a challenge for many businesses. At a multinational technology company like IBM, this was no different. 

Join Jonathan Nolen, SVP, Engineering at LaunchDarkly, and Tyler Lisowski, Cloud Satellite Lead Architect at IBM, for a discussion covering IBM's remarkable journey achieving gradual feature rollouts, meticulous feature testing prior to audience release, and the proactive delivery of features to cloud users ahead of schedule.

Learn about the intricacies of IBM's deployment processes, gain an understanding of the hurdles encountered while dealing with extensive monolithic code segments, and discover how these challenges were effectively navigated to establish a deployment schedule tailored to the demands of their rapidly expanding cloud user base.

This session will cover:

  • IBM’s successful management of monolithic deployments with LaunchDarkly
  • Scaling up from 2 to 100+ deployments per day
  • Technical best practices leveraged to continuously keep their user community happy

Jonathan Nolen

SVP, Engineering, LaunchDarkly

Tyler Lisowski

Cloud Satellite Lead Architect, IBM

9:47 AM PT

Fuel Your Business: 3 Targeting Strategies to Tailor Experiences

32 min+

Delivering targeted software experiences is challenging, often requiring extensive development efforts and cross-team collaboration to do so successfully. Being able to target based on specific audiences, test features with subsets of users, and empower other parts of businesses to run targeting, are key aspects of a successful targeting program. 

Join Tom Totenberg, Staff Solutions Engineer at LaunchDarkly, who will share insights on optimizing early access programs (EAPs), managing entitlements, and creating personalized customer experiences. By hearing real-world examples, you’ll learn how other businesses have successfully scaled their targeting programs and driven positive business impacts as a result. Don’t miss out on the opportunity to learn from these best practices and replicate these triumphs in your own initiatives.

This session will cover:

  • Steps to smoothly transition from self-serve beta experiences to selective EAPs, leading to gradual soft launches, and ultimately achieving General Availability
  • Different real-life examples of entitlements and how to manage them easily with LaunchDarkly
  • How LaunchDarkly empowers you to deliver personalized digital experiences

Tom Totenberg

Staff Solutions Engineer, LaunchDarkly

10:19 AM PT

Break

5 min
10:24 AM PT

Deliver Targeted Experiences at Scale: LaunchDarkly Product Walkthrough

30 min+

Delivering targeted experiences has never been easier with LaunchDarkly: target based on anything you know about your audience, test features with subsets of users, and let business teams control targeting.

Join our experts, Cody De Arkland, Director of Developer Relations, and Timothy Cook, Product Manager, for a tour of the LaunchDarkly platform where they’ll show you how LaunchDarkly makes it easy to empower engineering, product, and business teams to serve features and experiences tailored to any audience, all without the prohibitive engineering burden. 

This session will cover:

  • Key capabilities LaunchDarkly offers to streamline targeted experiences 
  • How you can flexibly target your audience using any type of attribute
  • What the LaunchDarkly product team is building to improve targeting

Cody De Arkland

Director, Developer Relations, LaunchDarkly

Tim Cook

Product Manager, LaunchDarkly

10:54 AM PT

Eliminate Workarounds & Activate User Targeting with Data

22 min+

Product and development teams need to leverage accurate audience data to drive business outcomes. But they often have to use workarounds that lead to fragmented and inconsistent product experiences. To remedy this, LaunchDarkly is collaborating with Heap and Hightouch to support effective targeting strategies across engineering, product, and marketing teams.

Join us for a panel discussion with leaders from our Technology Partner Program who will share their targeting strategies. Learn technical best practices, and hear real-world examples of how audience data tools can help you deliver the best possible experience to your customers.

This session will cover:

  • How innovative CDPs and analytical platforms -  Heap and Hightouch, help organizations deliver tailored customer experiences 
  • Partnerships with LaunchDarkly to empower teams looking to scale targeted experiences 
  • The impact of targeting with data that aligns to your business model to drive growth

Emily Koehler

Product Manager, LaunchDarkly

Sarah Chandler

Senior Director of Product - Data Ecosystem + Growth, Mobile, Heap

Kevin Tran

Senior Solutions Engineer, Hightouch

11:16 AM PT

Outro

3 min+

Cody De Arkland

Director, Developer Relations, LaunchDarkly

Background

User
Targeting

Summit

Join us live

SEPTEMBER 20

Replay On-Demand