NEW RESEARCH

The ROI of Feature Management

LaunchDarkly feature flags increase software stability and delivery speed.

Software Delivery and the Bottom Line

Research shows a clear link between software performance and business performance. When organizations deliver software (i.e., value) frequently while maintaining high system stability, it translates to higher productivity, profit, and customer satisfaction.1

A new survey reveals that LaunchDarkly's feature management platform, which includes LaunchDarkly feature flags, enables teams to dramatically improve their software delivery performance.

1 Forsgren, Nicole, Dr., Frazelle, Jessie, Humble, Jez, Smith, Dustin, Dr. “Accelerate: State of DevOps 2019.” DevOps Research & Assessment, Google Cloud. 2019, p. 5.

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SURVEY

LaunchDarkly Feature Flags Raise the Bar

Since using LaunchDarkly, customers reported that they have seen significant improvements across the speed and stability metrics set by the respected DevOps Research and Assessment (DORA) group, including:

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Deployment and Release Frequency

How often new features are deployed and released to production.

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Mean Time to Restore Service (MTTR)

How long it takes to restore service when an incident occurs that impacts users.

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Lead Time for Changes

How long it takes to go from code committed to code successfully running in production.

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Change Fail Rate

The rate at which a change made to production or a change released to users results in degraded service.

What Is a Feature Flag?

Traditional feature flags allow development teams to turn features on and off without deploying new code. They enable you to roll out new software gradually, keep control of users and locations, and test and iterate quickly. The downside to traditional feature flags is they add complexity to your codebase. Many organizations lack the resources to safely manage flags on a large scale.


What Is Special About LaunchDarkly Feature Flags?

LaunchDarkly's feature management platform allows you to create, see, and manage feature flags at scale. It gives you all the wonderful benefits of feature flags but without the risk and technical debt. What’s more, LaunchDarkly enables you to use feature flags for complex use cases, sophisticated user targeting, and experimentation, all in one place.

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Speed

LaunchDarkly feature flags speed up the pace of software delivery by separating code deployments from feature releases. They let you deploy when you want and release when you’re ready. For details see launchdarkly.com/product.

After using LaunchDarkly feature flags, our customers achieved:

9xincreasein deployment frequency

(how often new features are deployed to production)

76%decreasein time from commit to deploy

(how long it takes to go from code committed to code deployed in production)

27%decreasein time to release new features

(how often new features are released to users)

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Stability

Teams that have used feature flags for 3-5 years show high rates of system stability. But teams that have used LaunchDarkly feature flags for 3-5 years show even higher stability.The key reasons: LaunchDarkly enables you to safely test code changes in production, manage thousands of flags in one console, and disable flags tied to buggy features in less than a second. For details see launchdarkly.com/build-vs-buy.

Mean Time to Restore Service (MTTR)

90%

of LaunchDarkly users had an MTTR of less than one day.

46%

of LaunchDarkly users had an MTTR of less than one hour.

Change Fail Rate



Of those who have used traditional feature flags for 3-5 years, 84% had a change fail rate below 15%.

84% had a change fail rate
%

Of those who have used LaunchDarkly for 3-5 years, 93% had a change fail rate below 15%.

93% had a change fail rate below 15%
%

Of those who have used traditional feature flags for 0-6 months, 67% had a change fail rate below 15%.

67% change fail rate below 15%
%

Of those who have used LaunchDarkly for 0-6 months, 78% had a change fail rate below 15%.

67% change fail rate below 15%
%

Ship Faster and Stay Safer with LaunchDarkly

Find out how LaunchDarkly can help you build and deliver better software faster, with less risk. Get the details at launchdarkly.com/product.

See how LaunchDarkly's feature management platform can help your software delivery teams.

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About the Survey

The data in this infographic is based on 143 unique survey responses of verified LaunchDarkly customers. Demographics by department: 76.2% of respondents were in Engineering, 19.6% were in Product Management, 2.1% were in Customer Support, and the rest were in Marketing/Sales, Customer Success, Infrastructure, and Other. Demographics by role: the most common roles were “Individual Contributor” and “Team Lead or Manager” (37.1 % and 30.8% of respondents respectively); the second most common roles were “Director, VP, or CTO” and “Architect” (12.6% and 11.2% respectively). Demographics by industry: the industries ranged from Government and Financial Services to Media and Technology. Organization sizes ranged from 1 to 1000+ people.

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