[Hands-on workshop] Managing AI Agents in Production - Sep 17Save my seat

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AI Observability

See what your AI is doing in production. Fix it without redeploying.

AI observability with runtime controls to fix issues before problems get out of hand.

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Visibility without control is just a better view of the problem.

When a model update ships and something breaks, you have two problems: figuring out what went wrong, and stopping the damage. Most AI observability platforms are built for the first problem. LaunchDarkly is built for both.

  • AI agents act autonomously in production and small changes to prompts or models can shift behavior in ways that are hard to predict (and harder to trace).
  • Most AI observability platforms tell you what broke. They don't always give you a way to stop it without shipping a fix.
  • By the time you've diagnosed the issue, written the patch, and pushed a deployment, the blast radius has already grown.

Real-time metrics

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Track latency, token usage, error rates, and custom quality metrics in real time

Full context

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Trace and session links to the exact flag state and AI config active at the time

Side-by-side comparison

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Compare performance across model versions and prompt variations side by side

Monitor AI behavior tied to what changed.

Connects logs, traces, and metrics to the model version and flag state that caused the issue.

Ship AI changes progressively. Roll them back automatically.

Define rollout percentage and model performance thresholds. LaunchDarkly monitors as exposure increases.

Progressive rollout

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Start rollouts at 1%, 5%, 10% and move forward when signals are clean

Custom guardrails

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Set guardrails on key metrics: latency, API errors, token cost, output quality

Instant rollback

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Auto-rollback triggers in milliseconds

Runtime configuration

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Manage system prompts, model parameters, and provider selection at runtime

Targeted configs

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Target different AI configurations to different user segments

Model portability

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Avoid vendor lock-in and switch between models without touching code

Update prompts and swap AI models at runtime.

Prompt text and model selection live outside your codebase. Changes take effect in production in milliseconds.

From AI observability to resolution — without leaving the platform.

Release, observe, and remediate in a single workflow. The config you want to roll back is already in front of you.

One workflow

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Unified view of release state, performance signals, and agent behavior

Built-in experimentation

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Run A/B tests on prompt variations and measure real impact

No rip-and-replace

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Works alongside your existing observability stack

Instant kill switch

Cut traffic to a broken model or agent variation before the blast radius grows. No redeploy required.

Spend less time managing AI

Controlled, progressive deployments can create opportunities for faster recovery when things go wrong.

One workflow, start to finish

Feature management, AI observability, and runtime control without switching AI observability tools.

Built for teams running AI in production.

Scale is non-negotiable. LaunchDarkly gives you the same runtime controls for one LLM feature or a hundred autonomous agents.

Progressive rollouts for AI

Validate model and prompt changes with a fraction of your traffic before full exposure.

Automatic guardrails

Set performance thresholds and let the platform respond automatically.

Runtime configuration

Keep prompt logic and model selection out of your codebase so your team can iterate without a deploy.

AI agents act autonomously. You stay in control.

Frequently asked questions

  • Monitoring what AI applications are doing in production: AI outputs, inputs, model behavior, latency, model usage, and quality metrics. For agents, that extends to decision traces, tool calls, and how behavior shifts across model versions or prompt changes.