HOSPITALITY & TRAVEL
Take customer loyalty to new heights
Feature management, experimentation, and AI release management for top brands in travel and hospitality.
LEADERS CHOOSE LAUNCHDARKLY
LEADERS CHOOSE LAUNCHDARKLY
Make your apps hospitable.
Don’t let blue screens cost you green ($)
Avoid software outages and recover from performance issues in real time—especially during busy travel days and major events.
Avoid outages with progressive rollouts
Gradually deliver changes to subsets of users (canary test) to shrink the blast radius, catch issues early, and protect the user experience.
Roll back globally in real time
Don’t roll back an entire patch due to one bad feature. Selectively disable buggy code for target segments, mobile apps, kiosks, etc.
Automatically fix configuration errors
Change configurations on the fly. Maintain availability without restarting your apps. Keep your systems running. Always.
Deliver what your guests desire...in far less time
Automate and accelerate the release of critical features, updates, and digital experiences. Continuously engage and delight customers.
Ship digital value every day
With safety nets and control, let developers ship code freely. No more long QA cycles, merge conflicts, or big-bang launches.
Automate safe, progressive releases
Standardize and templatize releases as they progress from development to production. Rapidly deliver critical software features.
Ensure cross-platform consistency
With one click, deliver software changes to multiple touchpoints across the globe: web, mobile, kiosks, POS...you name it.
Customize every stay, meal, and flight
Create memorable experiences through data-driven personalization—on a massive scale on your biggest events of the year.
Personalize every digital experience
Deliver targeted features, promotions, and messages based on anything you know about your audience, adapting in real time.
Experiment and A/B test with ease
Test new features across your booking platforms, mobile apps, and kiosks. Interpret results and deploy the winners effortlessly.
Boost conversions with analytics
Leverage traveler and guest insights to refine your software. Boost bookings, loyalty, and engagement with tailored digital features.
Hawaiian Airlines improves customer experiences despite a global crisis.
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We use LaunchDarkly to release new features to a subset of our guests, gather responses, fine-tune our approach and validate new features in production to be able to deliver a better experience for all travelers.
Manjari Ranganathan, Hawaiian Airlines
IT Manager
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AMC Theatres avoids downtime during “Barbenheimer” traffic surge.
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We use LaunchDarkly to schedule turning off non-essential features during events like Half Time at the Super Bowl when a huge movie trailer is getting released, and we know our systems will get slammed with traffic.
Travis Maddox, AMC Theatres
Senior Director - Consumer Applications
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CLEAR rolls out a new airport experience to 6.7M customers.
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Now, with LaunchDarkly enabling us to test in production, we have one of the best testing grounds I can think of when you’re dealing with physical environments [e.g., airport kiosks].
Austin Puckett, Clear
Director of Engineering
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OPTIMIZE AI
Deliver AI apps with care
Confidently deploy, manage, and optimize AI/ML models in production to enhance guest experiences.
Accelerate AI/ML innovation
Rapidly ship and iterate on AI/ML models to keep pace with audience demands. Adopt new models at runtime without needing to redeploy.
Disable broken models in real time
Recover automatically from model errors and performance issues without impacting users—and without rolling back your entire AI application.
Optimize AI performance
Run experiments on different models, prompt configurations, and parameters to discover what drives the best digital experiences.
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