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How to run experiments on high-traffic websites & apps

Running experiments on high-traffic websites creates a unique paradox.

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Running experiments on high-traffic websites creates a unique paradox: you have more data than most teams could ever dream of, but that abundance creates new problems. When your site serves millions of daily users, traditional A/B testing practices start to break down in ways you might not expect. 

The challenges aren't just technical, either. They're statistical, operational, and business-critical. You'll reach statistical significance in hours instead of weeks, which sounds great until you realize how easy it can be to chase false positives. Your experiment infrastructure must handle a massive load without compromising user experience. A single failed experiment could impact thousands of users and tank revenue before you even notice something's wrong.

Fortunately, it doesn’t have to be as dire and intimidating as it sounds. You just need a different approach with high-traffic experimentation. This includes:

  • Valid statistical methods to avoid being misled by your own data volume
  • Infrastructure that’s designed for both performance and reliability at scale
  • Comprehensive risk mitigation strategies 

In this article, we’ll cover the statistical considerations, infrastructure requirements, and risk management strategies that make successful (and repeatable) high-traffic experimentation possible.

The big challenge with running high-traffic experiments 

High-traffic sites create a deceptive experimentation environment where your biggest advantage (massive sample sizes) becomes your biggest risk. Traditional A/B testing wisdom assumes you're fighting for statistical significance, but when you have millions of daily users, you'll hit significance within hours. 

This speed creates new failure modes that most teams just aren't prepared for.

Statistical significance happens fast… too fast

When you run experiments on high-traffic applications, even extremely small differences between variants—known as effect sizes—can appear statistically significant (e.g., at the 95% confidence level). However, these differences might be so minor that they don’t have any real-world or business impact, leading teams to potentially overvalue changes that aren’t truly meaningful. A 0.1% conversion rate difference might be statistically significant (by definition) with a million users, but it's often just noise masquerading as insight. Teams start chasing marginal improvements that don't move business metrics, or worse, they ship changes based on early results that don't hold up over time.

Traditional A/B testing assumes you'll run for a predetermined duration, but high-traffic sites tempt you to check results hourly, because you will find something pretty quickly. This "peeking" inflates false positive rates. 

The solution is to set minimum detectable effect (MDE) thresholds before running experiments. Don't celebrate statistical significance on a 0.1% lift when you need 2% to justify the engineering effort. Use our sample size calculator to find the right sample size and duration to support your experiment.

Strains on your infrastructure can build up over time

Every experiment adds computational overhead:

  • Client-side evaluation can slow page loads. 
  • Server-side evaluation increases API response times. 
  • Database queries for targeting slowdown with complex segmentation rules.
  • Memory usage increases due to the caching of experiment configs across instances.
  • CDN cache invalidation becomes more frequent with experiment variations.

And with high traffic, these performance hits compound quickly. A 50ms delay in experiment evaluation becomes a 50ms delay for millions of requests. Your experimentation infrastructure needs to be as optimized as your core application code, and that’s easier said than done (without the right tools and know-how).

Sample ratio mismatch detection matters more than ever

Sample ratio mismatch (SRM) occurs when users aren't being assigned to experiment groups as expected—maybe 52% get treatment instead of 50%. On low-traffic sites, this might go unnoticed. However, on high-traffic sites, SRM can invalidate results within hours, leading to completely wrong conclusions. 

Automated SRM detection isn't really optional at this scale: it's non-negotiable for data integrity.

Cascading effects amplify quickly

A problematic experiment that degrades performance or causes errors affects thousands of users immediately. Smaller sites might have hours to notice and fix issues, but high-traffic experiments can create customer support emergencies, revenue loss, and user churn before your monitoring systems even trigger alerts. The area of impact of failures is exponentially larger.

6 infrastructure and performance best practices

High-traffic experimentation infrastructure needs to be as optimized as your core application. Here are a few strategies to help maintain performance while running experiments at scale.

  1. Client-side vs. server-side evaluation: Client-side evaluation reduces server load but can cause layout shifts and slower page renders. Server-side evaluation is faster for users but increases your infrastructure costs. For high-traffic sites, hybrid approaches are most effective: evaluate simple experiments client-side and complex targeting server-side. Platforms like LaunchDarkly support both modes, allowing you to choose the right approach for each experiment.
  2. Caching experiment assignments: Cache user experiment assignments in memory or Redis to avoid repeated database lookups. Set cache TTLs based on experiment duration (longer experiments can use longer cache times). Feature flag platforms typically include built-in caching mechanisms that handle this automatically.
  3. Minimize targeting complexity: Complex targeting rules (multiple user attributes, behavioral segments) slow down evaluation. Precompute user segments during off-peak hours instead of calculating them in real time. For geographic targeting, use IP geolocation services with local caching rather than database lookups.
  4. Progressive rollout patterns: Start experiments at 1% traffic to catch performance issues early, then increase gradually (1% → 5% → 25% → 50%). Monitor key performance metrics at each stage. LaunchDarkly’s progressive rollouts let you instantly roll out adjustments without code deployments, which is critical when waiting for deployments isn't realistic.
  5. Real-time monitoring integration: Integrate experiment platforms with your tools to correlate experiment changes with performance metrics. Set up automated alerts to notify you of response time increases or error rate spikes when experiments launch. LaunchDarkly Experimentation enables you to overlay flag changes on performance dashboards, allowing you to spot correlations immediately.
  6. CDN and edge optimization: Push experiment logic to CDN edge locations when possible to reduce latency. Use edge computing platforms for simple experiment evaluation that doesn't require complex user data. Some feature flag SDKs are optimized for edge environments with minimal memory footprints.

How to mitigate risk with smart experimentation

We’ve discussed how high-traffic experiments pose significant risks. However, the rewards are worth the risks. A successful experiment can have a positive impact on millions of users. Smart risk mitigation isn't about avoiding experiments; it's about building systems that let you experiment confidently at scale.

Circuit breakers and kill switches

Circuit breakers monitor key metrics in real time and automatically disable experiments when they detect problems. Set up automated triggers for critical metrics, such as error rates, response times, or conversion drops that exceed acceptable thresholds.

The LaunchDarkly kill switch functionality lets you instantly disable problematic experiments without waiting for code deployments. Configure alerts that automatically toggle flags off when experiments cause performance regressions or declines in business metrics. For high-traffic sites, these automated responses need to happen in seconds, not minutes.

Automation is non-negotiable, but you still need the manual override function, too. Ensure that both engineering and business stakeholders can instantly shut down experiments when they identify issues that automated systems may miss. Your escalation procedures should define who has kill switch access and when it should be used.

Staged testing approaches

Never expose untested features directly to your full user base. Use a multi-stage approach that gradually increases exposure while validating performance and business impact at each level.

Begin with internal testing using employee accounts or test environments that mirror production load. This catches obvious bugs and performance issues before they affect external users. Next, roll out to beta user groups. This typically represents 0.1-1% of your most engaged users who are more tolerant of experimental features.

Ideally, they’ve even opted in to experimentation features.

Next, use canary deployments. These expose experiments to small percentages of production traffic (1-5%) while monitoring closely for issues. After you’ve done successful canary testing, you can consider broader rollouts. Each stage should run long enough to gather meaningful data about both technical performance and business impact.

Rollback strategies

Fast rollbacks matter when your problems compound quickly. Feature flag-based experiments provide instant rollbacks: simply toggle the flag to return all users to the control experience. This requires much less time than code deployments or database changes.

Plan for data consistency during rollbacks. If your experiment involves database schema changes or user state modifications, double-check that you can cleanly revert without corrupting user data.

Consider the continuity of your user experience during rollbacks. Suddenly changing the interface or removing features that users have interacted with can be jarring (to say the least). Whenever possible, design graceful degradation paths that maintain core functionality even when experimental features are disabled.

Business impact protection

Set clear guardrails around revenue and user experience metrics before launching experiments. Define acceptable impact thresholds. For example, you might tolerate a 2% conversion rate drop for performance experiments but demand immediate shutdown for anything larger.

Customer support teams should be aware of major experiments and have established escalation paths in place when they receive unusual complaint patterns. Sales teams should be aware of experiments that might affect enterprise customers differently.

Consider the timing of high-risk experiments carefully. Avoid launching major experiments during peak business periods, holiday seasons, or when customer support staffing is reduced. Plan experiments around your business calendar to ensure that you have full resources available in case issues arise.

Scale your experiments with confidence

High-traffic experimentation doesn't have to be a choice between speed and safety. It’s all about building infrastructure that integrates experimentation directly into your development workflow (rather than treating it as a separate, resource-intensive process).

We design LaunchDarkly Experimentation specifically for engineering teams who need to run reliable experiments without sacrificing development velocity. By using the same feature flags you're already deploying, you can attach experiments to any feature and get statistically relevant results in real time—no context switching between tools or waiting on data teams for analysis.

You get instant kill switches when experiments go wrong, progressive rollouts that let you test at 1% before scaling to millions of users, and automated monitoring that correlates experiment changes with performance metrics. 

And, most importantly, you can ship winning variations instantly without code deployments. This turns insights into user value in seconds rather than sprint cycles.

The combination of developer-friendly workflows and data team-trusted statistical rigor means you can experiment confidently at scale. Your engineering team stays focused on feature delivery while your product team gets the actionable insights they need to drive business outcomes. Everybody wins.

Schedule a demo or start your free trial to see how LaunchDarkly Experimentation can accelerate your development process instead of slowing it down.

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