The Language of Liftoff

The best DevOps intentions and tools can be derailed by... words.  Yes, words! How we frame ideas, ask questions, and identify risks has a huge impact on a team's ability to ship faster, learn faster, and innovate more.  I'll share examples of the good - how to move from bikeshedding to experiments, how to inspire experimentation, how to combat FUD.  I'll share examples of what not to do - how to stamp out individual developer initiative, how to instill fear of failure, how to build learned helplessness.  (I'm sure you'll choose to follow the good and not the anti-patterns.)