Enterprise Empathy: Coping with Stress in Business Transformation

Business transformations are daunting tasks and introduce tremendous stress to the organization at multiple levels. This stress can lead to reduced productivity, bureaucratic processes, and reduced accountability, in addition to reducing the psychological safety of team members. In this session, Dr. Gautham Pallapa talks about his personal transformative journey, focusing on the necessity and benefits of empathy in business transformations. He shares his experience with stress, and how he has combated stress in various workforce settings. Pallapa also shares approaches and experiments that he conducted to increase empathy in enterprises and with partners that he is helping on their transformation journeys.